Important FAQ's

  • ​Please read all instructions provided with your item, either on or in the package. Please make sure the item is suitable for the user. Please take into account the age and abiltiy of the user.
  • We reserve the right to cancel any order should there be a pricing error on any product in our store. 
  • Please check the delivery address carfully as delivery to an incorrect address is not our responsibility.
  • When placing an NDIS order please make sure the item is availble with you plan. 
  • Shipping dates vary please use shipping times as a guide only
  • If your item is on back order your enitre order will be shipped together. (You will be notified if it is outside recomended backorder times.

We can organise an online demonstration or depending on your location may be able to visit face to face.

Sensory Calm is an Australian owned and operated business. Our aims to provide quality products and service to families and individuals.

One of our team is available to assist you to choose a Weighted blanket or Sensory items that will work for best for you.

Office hours

Our team are available Monday to Friday 9.30am-5pm. To contact us please email us at

info@sensorycalm.com.au or phone on 02 8355 2290

International shipping is via quote only.

Shipping is from Sydney and shipping times may vary depending on the product

*Sensory Calm is committed to using as little paper as possible to benefit our environment. For this reason we only provide hard copies of invoices, quotations or product information upon request. We also try to reuse and recycle wherever possible.